Air Canada Ordered To Pay Passengers 2 000 For Flight Cancellation Due To Crew Shortage
In a decision published on August 25the Canadian Transportation Agency (CTA) has ordered Air Canada to compensate passenger Lisa Crawford and her son $1,000 each after a flight cancellation delayed their August 2021 trip from their hometown of Fort St. John, BC, to Halifax almost 16 hours. According to the CTA, Air Canada initially told Crawford that the flight cancellation was caused by a crew shortage linked to COVID-19 and was safety-related — so she was not entitled to compensation....